I'm on mug #4 and they all dont heat up
"I love the look and feel of the mug, but I have four now and none of them will heat up. The pairing is terrible. Don't buy these mugs for the heating function you will be disappointed."
minimalism meets multifunction:
Smart Heated Mug Kit 2.0
Modern technology powers our re-designed smart heated mug, keeping your beverage warm till the last sip. The innovative electromagnetic coaster doubles as a wireless charger for your phone and compatible devices.
flexible usb charging
Includes USB charging with removable polarized plug for standard 110 volt outlet to give you more options for where to use it.
electromagnetic technology
We've redesigned our Smart Heated Mug kit to include innovative sensors on the bottom of the mug that safely work with our charging coaster.
zero gravity safety sensors
The smart coaster features a zero-gravity safety sensor. It will heat the included mug only, and knows when to charge your devices instead.
Wireless Charging
Powered by electromagnetic particles to heat your mug only, our coaster can also charge your wireless devices safely. Works with most wireless charging compatible devices only.
Featured In The Jilly Box
Our Smart Heated Mug Kit 2.0 was selected by Jillian Harris and featured in the Spring 2024 Jilly Box in exclusive colours.
Our Smart Heated Mug Kit Has Been Loved By:
gifting made easy
Includes Free Shipping*
Includes Free Shipping*
The Perfect Temperature
@ 130°F / 55°C
With electromagnetic energy, our innovative inlaid metallic particles within the base of your mug allow it to stay warm, thanks to this process, your drink will stay warm for a much longer amount of time than with regular mugs, retaining its heat and maintaining the enjoyable quality of your beverage.
Includes Ceramic Lid
Our ceramic lid doubles as a convenient way to keep your beverage even hotter, for longer and can also be used as a drip tray for your tea bag or spoon.
what our customers say:
Complete your ritual:
Frequently Asked Questions
Everything you need to know about your new favorite tea ritual.
The Smart Heated Mug includes a ceramic mug and warming coaster that helps keep your beverage at the perfect sipping temperature for longer. Simply place your mug on the warmer and enjoy your tea, coffee, or other hot beverages without constantly reheating.
Not at all. While we designed it with tea lovers in mind, it's perfect for coffee, matcha, hot chocolate, lemon water, and virtually any hot beverage.
For the best performance, we recommend using the included ceramic mug. Other flat-bottom mugs may work, but heating performance can vary depending on material and design.
No. The warming coaster plugs into a power source and is designed for convenient daily use at home or at your desk.
Yes. The Smart Heated Mug Kit was designed for everyday use and includes built-in safety features. Always follow the included care and usage instructions.
The ceramic mug itself is dishwasher safe. The warming coaster should never be submerged in water and should be wiped clean with a soft cloth.
The warming coaster is designed to maintain a pleasant drinking temperature for extended periods, helping you enjoy every sip without your beverage going cold.
Absolutely. The Smart Heated Mug Kit is one of our most popular gift items for tea lovers, coffee drinkers, coworkers, teachers, wellness enthusiasts, and anyone who spends time working from home.
Each kit includes:
- 1 Ceramic Smart Mug
- 1 Smart Warming Coaster
- Easy Setup Instructions
Yes. The Smart Heated Mug Kit includes a 1-year warranty for added peace of mind.
Overall rating: 4.524917 / 5 from 301 reviews.
AI Generated Review Summary
Summary topics
Review topics: [].
Review highlights
Reviews
A dramatic improvement!
"The first generation of heated cups tended to stain, got too hot, and were visibly strange. This cup, unless it's sitting on its special coaster, looks like any other cup in my collection, with a very nice ceramic lid that's especially useful for making tea. What I love about it is that it doesn't get too hot, and other than taking it off the warming coaster when it's empty, there's nothing to do here. Just put your cup of coffee on the coaster, and the edge lights go on to let you know it's heating. I've developed the habit of putting it on a separate coaster when it's almost empty to prevent a mess. (I put milk in my coffee, which doesn't "cook" well. ) This cup cleans very well. I'm not at all concerned about putting it in the dishwasher, since everything is ceramic, but I wash it by hand. It's great, I highly recommend it."
Great product
"I love my heated mug. I work from home downstairs in my basement. Keeps my coffee hot!"
Amazing customer support
"I absolutely love my smart mug! I was devastated when the pad and mug stopped working. I contacted customer service and they could not to enough to correct the issue. There is truly nothing better than a company that stands behind their product and customer experience."
Love it, but it's not working!
"I really like my mug a lot that I received in, The Jilly Box, however it never seems to work; the blue and red light always flash and I've tried all the troubleshooting. I read the instructions upon receiving it and told everyone in the family to never put it in the dishwasher. We take care to wash it by hand. I tried clicking your link to your troubleshooting video, but it didn't work."
Beautiful and Functional
"I bought 3 of these as Christmas gifts after recievibg one myself a few months ago. The green colour is stunning, and it keeps the tea at the perfect temperature. Highly recommend this mug!"
Best Mug Ever
"As someone who works from home and almost always has a cup of coffee or tea to sip on, this is amazing! I never have to reheat my coffee/tea and can sip all day. It’s truly the best - I use it every day!"
Perfect cup of tea
"I'm very picky about the perfect drinking temperature and I also like to take my time drinking my morning cup of tea. This system kept my tea at the perfect temperature until my last sip. Also the Aim Chai is awesome."
Does not heat, but charges my phone!
"The pad does not heat!! I have followed all instructions, using the enclosed cup, it is plugged into the outlet. It does not heat. Waste of money, do not buy."
Can only heat the mug it came with vs version 1.
"If only I had read the entire product description before purchasing. I had your the first set and the heating mechanism stopped working a couple of weeks ago. I eagerly went to your site to get a replacement and fell in love with the grey lilac mug. While having a charger is super cool, I am incredibly bummed that I can only use this for one mug. I have probably 20 other coffee mugs that I cannot use this mug warmer for. I work from home and my desk is in front of our balcony door and it gets quite drafty. Which is why I use this mug warmer (everyday). I realize this is a me error, but I think that it should be more highlighted in the description that this set is very different from the original set. I understand how impactful ratings are so I will only take one star off as the product works, the mug is lovely, the kid is super nice to have, and the charger works well."
Q&A
Smart Heated Mug Kit 2.0 with Wireless Charger
$115.00