If you need to make a change, please contact us as soon as possible. While we can’t guarantee changes once an order is processed, we’ll always try our best to help.

If your order arrives damaged, incomplete, or not as expected, please email us athello@teasewellness.comwith your order number and a photo, and we’ll take care of it.

We ship from both Canada and the United States, depending on your location. This helps ensure faster delivery and a smoother experience.

Orders are typically processedwithin 1–2 business days.Delivery times vary by location, but most ordersarrive within 3–10 business days.

Yes! You can subscribe to your favourite products and enjoy regular deliveries. You can pause, skip, or cancel your subscription anytime through your account.

We want you to love your experience with Tease. If something isn’t right, reach out to our team and we’ll do our best to make it right. Eligibility for refunds or replacements may vary depending on the item. Due to the nature of our products, we’reunable to accept returns on opened consumables. Fornon-consumable items, we may offer a replacement, store credit, or refund if there’s an issue.