We do not have a direct line as we are a small team frequently moving around from our production office to warehouse, however you can schedule a call with us anytime that is convenient for you, and we’ll call you directly! simply fill out this quick link:
Don't worry, we won't keep you waiting too long! Order processing is 1-2 days, followed by the shipping time listed and selected at the time of checkout . You should expect your tea in 1-4 business days after that if shipped to Canada, 4-8 days if in the USA.
*Please note you may experience slightly longer delays due to product backorders, high volume, or if there are delays at customs for international orders. we will do our best to get your order to you as soon as possible no matter the circumstance but cannot guarantee specific dates. though we wish we could be like Amazon, we are a small tea company doing our best to always get your product out to you as soon as we can.
We take social responsibility seriously. Our teas are selected from the top 10% of premium tea leaves from sustainably managed gardens from around the globe that practice ethical working environments ensuring you are a responsible tease!